Clarion Collection

Telephony and Network for Clarion Collection No. 13

Clarion Collection No. 13 received all communication in one integrated solution.

Clarion Collection No. 13 needed to install networking, wireless networking, telephony, and wireless telephony in a short time before its opening in 2013. They were looking for a provider that could deliver everything over a single technical platform.

The Solution by NetNordic

The hotel opened its doors in July 2013 and, with its 34 rooms, has already become a star in its genre as a small, exclusive hotel.

NetNordic has put together a package of services tailored to the hotel’s needs, including:

• Wireless IP telephony over WLAN for the staff
• Customizations for the wireless guest network
• Hotel-specific branding and functionality adjustments on IP phones in the rooms
• Dedicated customer service customization for quick and precise handling of incoming inquiries
• A “single point of contact” for technical assistance, so the hotel has minimal need for its own technological expertise.

Outcome

Clarion Collection No. 13 has a complete IHS delivery consisting of an integrated solution package with telephony, data communication, wired and wireless internet based on equipment from Alcatel Lucent. A comprehensive solution based on equipment from only one supplier reduces complexity and installation time while increasing service quality. It also results in significantly lower acquisition and operating costs, as well as better utilization of installed technology.

NetNordic also offers hotel-tailored payment models, such as monthly subscriptions or leasing, so hotels can avoid tying up investments in technology. This provides greater freedom to update the communication offerings to guests when new technology becomes available, thus maintaining a modern and competitive communication offering for the hotel’s staff and guests.