Nilfisk Advance
Nilfisk Advance is one of the pioneers in professional cleaning equipment for industry and contract cleaning. With operations in 43 markets worldwide, the company has a strong “green” commitment as a member of CDP (formerly the Carbon Disclosure Project).
Promote smarter teamwork
Nilfisk-Advance wanted to drive business efficiency, reduce travel, and promote smarter teamwork across its global operations without getting embroiled in complex ICT/communication investments and service obligations in many countries.
State-of-the-art communication
The company chose a unified communication platform from NetNordic communication. This provides state-of-the-art communication through a managed service agreement that allows for central management, without the company being drawn into large investments related to long-term integrations and the maintenance associated with them.
Outcome
- State-of-the-art communication
- Voice services and enhanced team collaboration
- Faster global teamwork and simpler project development
- Cheaper calls between regional companies
- Central management and service operations handled through a managed service agreement, reducing operational complexity via a globally coherent SLA, reduced service costs, and a single contract for multi-vendor management
- System transformation and the complete program financed by operational non-investment expenditures
“Telephony was not our core competency, so we did not want to make large investments in infrastructure. We needed the right partner to design, manage, and expand a new system in each country and then centralize things for us. We are a traditional industrial company – we operate on low margins.”