Microsoft Cloud Ops

Microsoft Cloud Operations

The common misconception is that Microsoft Azure is a fully serviced platform. This is untrue. While Microsoft provides a framework of tools, it must be monitored and serviced just like any other private cloud solution.

NetNordic, with its expertise and wealth of experience, ensures that your cloud solution is continually maintained according to Microsoft best practices, remaining secure and cost-effective for your organization.

We offer a comprehensive suite of operations services designed to manage, optimize and support your Microsoft Azure environment. With NetNordic, you gain a trusted partner dedicated to maximizing your Azure investment.

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Matthew Clark Head of Private Cloud

Cloud Operations

We are your best Cloud Ops Companion

A big misconception is that Microsoft will maintain and ensure your workload is running 24/7. But that is not the case.

We at NetNordic can help you out through our CloudOps Service, handle the maintenance of your workload, compliance, ensuring management 24/7.

Microsoft Azure

Continuous Monitoring and Maintenance

NetNordic can monitor Microsoft Azure to provide continuous operations of applications, infrastructure, and network. Our Microsoft certified experts can configure alert rules to detect issues proactively and provide 24/7 incident response and remediation services. Patching and Upgrading of Components when updates become available ensure that your business is secure and compliant with the latest updates and patches.

Performance Optimization

Resource Optimization: NetNordic can continuously monitor resource usage and suggest optimizations to improve performance and reduce costs (e.g., resizing VMs, adjusting storage tiers).

Backup and Disaster Recovery

Backup Management: NetNordic experts are well versed in implementing and managing backup services to ensure data is backed up securely and efficiently, according to industry standards such as ISO27001 and SOC2.

Disaster Recovery Planning

NetNordic can establish and oversee a comprehensive Disaster Recovery strategy to ensure business operations continue smoothly during an outage, with regular testing of these recovery plans included.

Cost Management and Right Sizing

Schedule Cost Analysis and Reporting: NetNordic can provide Cost Management services that monitors and analyzes Microsoft Azure spending, providing regular reports and cost-saving recommendations including management of reservations and upgrading of Azure Components as Microsoft Releases / Revises their Azure Framework. This ensures that your business is always using the most cost-effective solution for your needs.

Support and Troubleshooting

Technical Support: NetNordic can provide tiered support options ranging from basic helpdesk support to advanced technical troubleshooting and escalation.

Problem Resolution: NetNordic can utilize Azure Support Plans and escalate issues to Microsoft when necessary, ensuring problems are resolved promptly.

Continuous Improvement and Reporting

Regular Reviews: On your behalf we can conduct regular operational reviews to assess performance, security posture, and cost efficiency.

Budget Management: NetNordic helps our customers to set up budgets and spending alerts to help clients stay within their financial targets.

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