Market-leading WiFi Services
A guest expects to get a fast, good, and secure internet connection during their visit to a hotel. According to customer surveys, the guest ranks this as one of the most important criteria’s during a hotel stay. A poor Wi-Fi network significantly reduces the user experience for both employees and guests. This also has an impact on reviews of hotels guests have stayed at. The consequence of this is that guests do not “risk” staying at the same hotel again, and the hotel will lose guests and revenue.
We at NetNordic have specialized in the hotel industry. We live and breathe to deliver good and user-friendly services to the hotel’s guests and employees. For us, the delivery of a well-functioning WIFI network to a hotel is something we take very seriously. We understand the consequences hotels experience if this technology does not work as expected. This approach has helped make NetNordic one of the Nordics’ largest suppliers of network services within the hotel sector. Needs related to wireless internet in hotels have changed significantly in recent years. Previously, guests and employees mainly used WIFI for pure surfing. Then they were willing to accept that speed and coverage were variable. It’s not like this anymore.
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WIFI is a mission-critical service
For the hotel industry, WiFi is a business-critical service, and a hotel today has multiple technologies that relies solely on a wireless connection to be able to function. Examples of such technology are PoS and PMS solutions, SD systems, electric car chargers and much more. A good WIFI solution is therefore a prerequisite for a hotel to be able to function on a daily basis, and it also enables the staff to perform their tasks quickly and efficiently. For guests, WIFI is, if possible, even more important, and it is common to divide these guests into two groups: regular hotel guests, and conference guests.
Whether you are a conference guest or a hotel guest, you usually connect to WIFI immediately after arriving at the hotel. This is because you use this connection for a number of different services. It is now common for a guest to connect to WIFI with multiple devices, such as a mobile phone, tablet, and PC, and then expect all devices to be connected at all times. Even a relatively small hotel can have many connected devices and guests using WIFI. This can quickly represent a challenge if the technology is not the right one. An inadequately dimensioned wireless network can quickly underperform leading to a reduced user experience.
A conference guest often uses WIFI to conduct hybrid or digital meetings. These kinds of use cases requires high standards when it comes to coverage, capacity and speed in the wireless network. At the same time, companies often have higher requirements for security and networks when conferences and meetings are to be booked and carried out at a hotel. Secure and fast networks have thus now proven to be a prerequisite for being able to get bookings for meetings and conferences.
With a cloud-based WIFI solution from NetNordic, your hotel gets access to:
- Predictable costs.
- 24/7/365 service and support in case of faults.
- A service that has very high security requirements.
- Capacity to handle needs both today and in the future.
- Technology from the leading manufacturers in the industry.
- A modern and future-oriented WIFI service that is always up to date.
- Good WIFI coverage in the areas you want, both indoors and outdoors.
- A user interface that allows you to manage the solution yourself, so that your hotel can easily set up customized conference networks and more.
Capacity-intensive services
For ordinary hotel guests, it has now become common to use WIFI for capacity-intensive services that involve streaming and casting of sound and image. Such services can be Netflix, YouTube, Spotify, Snapchat, Teams and the like. Studies show that around 70% of all capacity in networks in hotels today is consumed by these kinds of services. In order for a WIFI network to work well in a modern hotel, there are therefore many factors and considerations that must be taken into account. The solution must be secure, the coverage both inside and outside the hotel must be good, considered many simultaneous users and clients, and the speed must be high. All these elements must be accounted for and together they represent the user experience for employees and guests. With a future-oriented and modern WIFI solution from NetNordic, you can be sure that all needs of both employees and guests are well taken care of, and that the user experience is among the best in the industry!
NetNordic delivers cloud-based WIFI solutions
NetNordic’s cloud-based WIFI solution is based on technology from the leading manufacturers in the market. The starting point for all deliveries is a detailed and well-prepared WIFI radio plan based on actual measurements in the hotel, or floor plans of the building. This will ensure a well-functioning solution and satisfied users from day one. As the solution is cloud-based, it can also be delivered as a pure service. This allows for flexible pricing models and predictable costs.
